Case Study 1

About Little Castle Cottage Kodaikanal

Little Castle Cottages in Kodaikanal is named House of Pegasus after Greek Mythology. Little Caste provides Independent Comfortable deluxe Cottage with homely furnishings. It is situated around three kilometres from the Kodaikanal Lake and is within access to the tourist circuit. They also suitable for group stay. Customers can book their rooms by online itself.

Customer Requirement

Customer called us and enquired room for 5 adults and 4 kids for one month. And they need pick up and drop off from the station. They asked for sightseeing trips locally including Palani and Madurai. They also needed Trekking through independent guide. Customer asked for homely food and special meals at a reasonable cost.

What We Did

We reached the station on time and taken them to our cottage. We already cleaned and set their rooms; they had freshened and we had provided breakfast for them. As per the requirements from the customer we arranged individual guide for trekking and cab facilities for visiting in Palani and Madurai. And we provided hygienic and special meals in affordable price. Finally we dropped them in the station.

Customer Review

Myself Pavan from Bangalore, I had booked room in Little Castle Cottage for one month. We already told them to pick up us from the station; they reached in time that we told. They arranged our room and that was clean and tidy. And they arranged an individual guide for us that was really helpful for us because we didn’t have any idea about the places in Kodaikanal. The food was nice and they provided special food for kids. It’s a good place to stay with family. Because the hospitality was really awesome. My family enjoyed the trip.

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