Case Study 2

About Little Castle Cottage Yercaud

Yercaud is named House of Gryffindor based on Harry potter series. It is an independent cottage, which is located around one kilometre from the lake. Fully equipped small kitchen for the guest is available at an extra cost. Online booking facility is also available.

Customer Requirement

Customer booked two rooms for 4 adults and three kids for the period of two weeks. They asked for cab facilities. They requested for homely food with less spice and should be in North Indian Style. The room should be spacious and hygienic.

What We Did

We arranged cab facilities for the family. We made some changes in the arrangement of the rooms to get more space because they requested for that. According to their need we had provided homely food with less spice and in North Indian Style. We had provided a guide for sightseeing. We also provided hot water facilities for them.

Customer Review

Sharat, I had spent two weeks in Yercaud Cottage with my family. We really enjoyed the stay and the service was good. They provided hot water for us at any time without any fail. Food was tasty and worth the price. Guide provided by the cottage was knowledgeable person; he helped us for finding the locations in Yercaud. We are satisfied with their services and will recommend for others.

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